All policy changes and updates are referenced below to the appropriate section of the CLG. These policy changes are effective 12/15/2022 unless otherwise noted.
This announcement, and previous announcements, are also available on the Announcements page of our website.
These updates apply to everyone using the Chenoa Fund program—correspondents and TPO.
A new security policy will be enabled on December 15, 2022, to better protect the information provided.
Starting on December 15, 2022, as an added security procedure, you will need to set up two-factor authentication.
Step 1: Upon logging in, you will see the following screen:
Step 2: Please enter the phone number you wish to use to receive text authentication.
Step 3: Then click “Send Code.”
Step 4: You will be taken to a screen where you will be prompted to enter that code:
Step 5: Once you have entered the code, click “Verify Code.”
Step 6: You will then be taken to a confirmation screen:
Step 7: You are done! Click “Back Home” to continue using the client access portal.